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Group Chief Operations Officer

The Group Chief Operating Officer (Group COO) will serve as a key member of the executive leadership team, reporting directly into the CEO. The Group COO will be responsible for leading and overseeing the operational functions of the group’s various companies, ensuring alignment with strategic objectives and financial goals. He/she will drive operational excellence across the organisation and will play a key role in the continued successful development group.

Duties and Responsibilities
– Partner with executive leadership team to develop and execute strategic initiatives that drive business growth and competitive advantage;
– Provide strategic direction and leadership for the operational team, providing guidance, coaching, and support to foster a culture of high performance and accountability within the group of companies;
– Lead cross-functional teams to implement strategic projects and initiatives, ensuring alignment with organisational goals;
– Promote teamwork, collaboration, and knowledge sharing across all business units and companies;
– Delegate responsibilities and empower team members to drive results and achieve operational excellence;
– Develop and implement operations strategies that support the achievement of financial objectives and drive long-term growth;
– Ensure efficient and effective operational processes across all business units and companies, with a focus on optimising performance and productivity;
– Monitor and analyse financial performance metrics to identify opportunities for improvement and cost optimisation;
– Assess operational risks and develop strategies to mitigate potential threats to the organisation;
– Ensure compliance with regulatory requirements and quality standards;
– Build long-lasting relationships with stakeholders and customers;
– Review competitor plans and effect of products and services;
– Identify local business development opportunities;
– Develop individual business plans for business potential identified. Design plans to achieve all objectives and develop plans for new business;
– Provide coordination, development, completion and submission of tender documents;
– Undertake other duties as allocated by the Chief Executive Officer.

 

Criteria
Essential
– Bachelor’s degree in business administration, finance, management or a related field;
– Proven experience in operational leadership roles, with a track record of driving performance improvement and operational excellence;
– Strong financial acumen and understanding of financial principles, with experience in budgeting, forecasting and financial analysis;
– Excellent interpersonal, leadership and management skills, with the ability to inspire and motivate teams to achieve results;
– Excellent communication, influencing and presentation skills;
– Strategic thinker with the ability to translate vision into action and execute complex initiatives;
– Analytical and problem-solving skills;
– High level of credibility and sound commercial acumen;
– Strong ability to build personal rapport with a wide range of stakeholders at all levels;
– Superior strategic planning and organisational skills, with attention to detail;
– Demonstrated ability to thrive in a fast-paced, dynamic environment and lead change initiatives effectively;
– Flexible and willing to work outside standard business hours as required.

Desirable
– Experience in managing a large enterprise;
– Experience in catering, education and / or health and social care;
– Tertiary degree in business administration.